FREQUENTLY ASKED QUESTIONS

We're always trying to keep this section as up to date as possible and answer your questions to the best of our ability. If you would like more clarification on any of the FAQ's listed below please feel free to contact us any time.

Q: What is true black and white film?

Q: What is C-41 processed film?

Q: Would you like your negatives held on file?

Q: What are my different paper choices and which one should I use?

• RC Photographic Papers


• Fiber Base Photographic Papers

Q: What border choices do I have when printing from a negative?

Q: What is burning and dodging?

Q: What is dust spotting?

Q: Where do I find the roll number?

Q: How do I pick the correct negative number when ordering?

Q: What is Acid Burn and how to prevent it.

Q: What are Silver Gelatin prints?

Q: What are my different paper choices and which one should I use?

• Digital Inkjet Papers


• Digital Fiber Inkjet Papers

Q: What border choices do I have when printing from digital files?

Q: How do I FTP upload files using the FTP Upload page on the this web site?

Q: How do I FTP upload files using the shopping cart?

Q: How do I FTP upload files using FileZilla?

Q: How do I resize my digital files so they are ready to print standard sizes?

Q: What are Fine Art Giclée Prints?